Your Parcel Lockers

The ultimate convenience when your expecting a delivery

24/7 Parcel Locker Service

Our digital parcel lockers provide you with the ultimate convenience when it comes to getting things delivered, exchanged and sent! Simply sign up below to get notified with your collection details as soon as your parcel is delivered.

Sign up to receive parcel alerts

Allegro Parcel Notifications

You will need to register to receive your free parcel notifications. As soon as a parcel is delivered you will be sent a SMS and email. Collect when you want, hassle free, 24/7. For the best experience download the Allegro Concierge App.

How do I access the Parcel Lockers and collect my parcel?

The Resident Services Team here at Allegro Exchange Square understand how important it is that our residents receive all their deliveries and parcels. Due to the large volume of delivery's we receive on a daily basis, we cannot always guarantee that we will be able to accept all delivery's and some may be refused. 

  • When you move into Allegro Exchange Square simply register your details and you will be added to the Parcel Locker system. 
  • When we have a delivery for you, we will store it in a secure locker for you in block 3 by the Wellness centre.
  • You will be notified instantly via Push Notification with the locker number and a unique one time access code to retrieve your parcel from our digital parcel lockers at your convenience.
  • Once you have collected your parcel please leave the locker door open ready for the next parcel.
  • All small parcels and letters will be stored in your letterbox.

Please note:
  • We do not accept any large, heavy or valuable items. These will automatically be refused if the courier delivery driver cannot contact you directly.
  • Parcels which are not collected will be returned within 7 days unless advised.
  • We strongly advise that all residents are available to accept any URGENT deliverys personally to ensure that these are received. 
  • We do not take any food delivery's, please ensure you are at home ready for collection and advise the delivery driver to your correct location.
  • We no longer accept any live plants, fresh cut flowers or any perishable products at the desk, please ensure you are at home on delivery day to accept these delivery's 

COVID-19
Deliveries required at your home during a period of self-isolation

Please make sure you ask delivery drivers to leave items outside your property for collection. If you are expecting important post please notify your property manager or onsite team who will arrange for it to be left outside your flat as soon as reasonably practicable. 

Should you have any queries, please do not hesitate to get in touch. 
 
Kind regards,
 
The Resident Services Team.